- Inactive Student – Students who withdraw before full student activation are eligible for a refund less a $50 administrative fee. For the veterinary assistant program the refund is less a $200 administrative fee.
- Active Student - An active student is defined as one who has submitted the Getting Started quiz and therefore has full access to the course materials and other components . The activation process is clearly outlined in every course. Active students are no longer eligible for a refund.
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