RACE and CVPM Continuing Education Credits

Course meets the requirements for 1 RACE hours of continuing education credit for veterinary technicians and veterinarians in jurisdictions which recognize AAVSB's RACE approval. However, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery.

This course is applicable for 1 CE credits toward the continuing education requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association (VHMA).

RACE Subject Category: Non-Medical; Delivery Method: Non-interactive Distance; Program Number 953982

CVPM Subject Category: Practice Management; Delivery Method: Non-interactive Online: Course ID 22-110.

VetMedTeam is approved as a New York State sponsor of continuing education for veterinarians and veterinary technicians.


Content Presenter

Rhonda Bell, CVPM, CCFP, PCM-Digital, CDMP


Participant Feedback

When asked what aspects of the course liked best some responses were:

...Very helpful info on how to understand and avoid being gaslit. and ways management has changed from the past.

...This course was very interesting and helpful. I liked the presentation because it gave lots of examples and solutions.

...Great course. I really appreciated that this course included learning how to recognize toxic behaviours in yourself!

...I particularly appreciated the practical advice - learning about the prevention strategies for various gaslighting scenarios. Also, the message about self-worth at the end was inspiring.


Course Focus and Learning Objectives

Gaslighting: A Guide for Burning Your Practice Culture to The Ground utilizes the archive of a live presentation under the same name.

Is your practice culture suffering, and you don't know why? Is gaslighting happening within your practice setting you and your team up for failure? We will talk about how different gaslighting behaviors can create toxicity in the workplace. No matter how much you pay your team members, they won't stick around with a toxic culture. Our teams are more aware than ever that they are more willing to take a cut in pay or have no pay at all than work in a toxic environment. This course will look at specific examples of gaslighting in the practice that we are so used to seeing that we don’t even realize it's gaslighting. It doesn’t have to be the way it’s always been.

After completion of this course, the student should be able to:

  • discuss the difference between constructive criticism, feedback, and gaslighting
  • identify gaslighting behaviors amongst the members of the team
  • define practice culture and explain how gaslighting and bullying affects practice culture
  • outline the effects of gaslighting, bullying, and mental abuse on people within veterinary


Open Enrollment with Immediate Access and Individual Scheduling

This is an open enrollment course. Participants may enroll at any time. Upon submission of enrollment the participant is immediately added to the course. The course welcome email provides login and other important information.

This is an asynchronous course, meaning it does not contain real time components. Participants do not need to be logged into the course at specific times to attend lectures or view presentations. Participants do not need to complete the course in one sitting.

Completion Deadline:

Participants have 60 days from date of enrollment to view the presentation, as often as desired, as well as submit the two completion requirements outlined below. If after 60 days the completion requirements have not been submitted, the participant will be graded out of the course as incomplete.


Completion Requirements

The completion requirements for this course are:

  • complete the examination with a score of 80% or better - multiple attempts are permitted
  • submit the course survey

Upon submission of the final completion requirement, the participant will automatically be marked as completed and the course completion email will be sent out. The participant will have immediate access to the certificate.


Course Fee

Price: $25.00 USD

Please use this link to view the Withdrawal Policy for this course.