Continuing Education Credits

Course meets the requirements for 1 RACE hours of continuing education credit for veterinary technicians and veterinarians in jurisdictions which recognize AAVSB's RACE approval. However, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery.

RACE Subject Category: Medical; Delivery Method: Non-interactive Distance; Program Number 976476.


Content Presenter

Kathleen Cooney, DVM, CHPV, CCFP


Course Focus and Learning Objectives

VetCE on Demand: When Quality of Life Scales Aren’t Enough; Counseling Clients Who Won’t Let Go utilizes the archive of a live presentation under the same name.

Choosing to end the life of a beloved and loyal companion is a responsibility that many people are unable to bear. This makes it particularly challenging to navigate conversations surrounding decision making for euthanasia. Dr. Cooney, an animal hospice veterinarian, outline ways to handle these difficult discussions, demonstrating leading with compassion and empathy, while still advocating for patients to prevent unnecessary suffering. It shares utilizing some leading questions and supportive statements to create an open and honest dialogue, to allow these clients to say goodbye without fear and regret but with grace and dignity.

Learning Objectives:

At the end of the course participants should be able to:

  • discuss what quality of life means for pet patients
  • outline how to build rapport with clients to better understand what is preventing them from making a decision
  • explain how to advocate for your patients while protecting your client’s mental health
  • discuss developing comfort in asking tough questions while maintaining compassion and empathy
  • explain how to partner with clients to prevent and relieve animal suffering


Participant Feedback

When asked what aspects of the course liked best some responses were:

...Very informative

...I think it was a nice quick lesson. It was straight to the point and I enjoyed what the speaker had to share.

...Kathy Cooney is the best!

...Very well done. Opens a new conversation to have with a client, and guides vet staff into helping the owner make an informed, humane decision


Open Enrollment with Immediate Access and Individual Scheduling

This is an open enrollment course. Participants may enroll at any time. Upon submission of enrollment the participant is immediately added to the course. The course welcome email provides login and other important information.

This is an asynchronous course, meaning it does not contain real time components. Participants do not need to be logged into the course at specific times to attend lectures or view presentations. Participants do not need to complete the course in one sitting.

Completion Deadline:

Participants have 60 days from date of enrollment to view the presentation, as often as desired, as well as submit the two completion requirements outlined below. If after 60 days the completion requirements have not been submitted, the participant will be graded out of the course as incomplete.


Completion Requirements

The completion requirements for this course are:

  • complete the quiz with a score of 80% or better - multiple attempts are permitted
  • submit the course survey

Upon submission of the final completion requirement, the participant will automatically be marked as completed and the course completion email will be sent out. The participant will have immediate access to the certificate.


Course Fee

Price: $25.00 USD

Practices may enroll individual team members. To learn how to assign a specific team member to a course, please visit the Assigning Students page.

Please use this link to view the Withdrawal Policy for this course.