Course Focus - Learning Objectives - Completion Requirements

Preparing for the Qualifying Examination for the CVPM Certification is structured to assist participants in assessing their strengths and weaknesses as they relate to veterinary practice management. This course covers each of the 5 areas addressed by the CVPM examination: Finance, Human Resources, Law and Ethics, Marketing, and Organization of the Practice.

This course does not replace the skills and training provided via the college credit portion of the CVPM qualification requirements. It contains reading material designed to refresh areas already covered in prior educational but it does not cover every facet. Research in prior textbooks and online will be required for some assignments if the subject matter is not easily brought to mind.

Upon completion of the course, the student will be able to:

  • outline the requirements for CVPM certification including the 5 management disciplines addressed in the certification exam
  • access personal strengths and weaknesses across the testing disciplines and initialize an individual study plan
  • strengthen comprehension and recall of management factors within each of the various disciplines
  • explain the development of good study habits and outline beneficial test preparation steps

This course does not require employment.

Completion requirements:

Instructor Graded Assignments: Designed to help the participant evaluate and strengthen skills and knowledge across the 5 testing discplines

Full length practice exam including a scenario based exam Must be submitted with a score of 80% or better, multiple attempts

Course Survey

A certificate of completion is provided. Please note that the VHMA does not permit test preparation courses to carry CE credits.


Flexible Open Enrollment and the Activity Requirements

This course is designed to be as schedule friendly as possible as we understand it can be hard to fit interactive CE into an already busy life. Open enrollment allows students to enroll in this course at any time. Students can expect to be able to access their course with 48 hours of enrollment submission.

The participant is not expected to be online in the course at any specific times as there are no real time lectures. The instructor will respond to an assignment submission, or a forum question, within 48 hours, with extended time for holidays.

Activity Requirements:

In order to remain in the course, a student must post assignments for grading on a regular, frequent, basis. Module or final exams, or just logging into the course, does not meet this requirement. As long as the participant continues to make regular progress, course access time is not set to a specific deadline.

However, the course is not designed to take months to complete. If 60 days elapses without submitted assignment activity, the student will be removed from the course and graded as incomplete, as the lack of activity will indicate the student wishes to drop the course.

But What If Something Comes Up?:

There are times that students will have situations that interfere with their ability to work the course on a regular basis. In that case an email to VetMedTeam, as soon as such a situation arises, will allow us to work with the student to adjust the time frame. It all comes down to communication.


Technology Requirements

Reading content within the course is provided via PDF therefore the ability to download files and open PDFs is required.

It is recommended that participants utilize a program such as MS Word to create, and save, their assignment submission to their computer. Then the information can be pasted into the assignment submission area.


Participant Feedback

.... I also wanted to let you know that I took the CVPM exam last week and passed! Thank you so much – this course was really a huge help!

...I really was overwhelmed with the content I had to study for the cvpm test. This course really helped me navigate through and focus important content as well as point out my strengths and weaknesses

...I feel like I learned a lot. I liked that I could choose the assignment that I wanted to work on and did not have to go in order. Because I work full time and have other responsibilities this allowed me to be flexible but still complete everything in the allotted time period. The instructor's comments were helpful and kept me motivated to do my best work.

...I enjoyed taking this course and am glad I did! It helped me to pass my CVPM exam yesterday!

...I think the course provided a wide range of material in areas the office manager has to deal with. Until this course, I was not fully aware of the depth of information that needs to be known to achieve the VHMA certification in some of these areas. I have gained knowledge in each area that was covered, but, mostly in the legal areas. I am happy I took this course. It challenged me to learn and I appreciate the knowledge I have gained. I think I will benefit from every aspect of it.

...I liked that the assignment questions were from various areas so that you really could see areas where you needed to concentrate more effort or where you were more proficient..

...With each assignment, I found valuable information that will help me to be a more informed practice owner and soon to be CVPM.

...It opened up resources to me that I would normally have been unaware of and can bring into the practice for reference.

...I was able to apply things that I learned directly to my everyday job. Also, it helped identify the areas I need to study more for my CVPM exam.

...Learning about certain items on the business side you do not see in every day practice

...It created a outline to cover the most important topics covered on the exam.

...The challenge of critical thinking and problem solving.


Course Instructor

Erin Macdonald, Erin Macdonald, CVT, BAS, CVPM, CVBLErin Macdonald, Erin Macdonald, CVT, BAS, CVPM, CVBL

Erin Macdonald was the Hospital Administrator and managed a busy five doctor practice in St. Petersburg, FL for twenty one years. in 2020, she built, opened, and grew a brand new practice in downtown St. Petersburg, Florida. She recently left both practices to pursue veterinary consulting. She has worked in the veterinary field since 1999, her first position as a receptionist.

In 2006, she received an Associate in Arts Degree in General Studies and an Associate's in Science Degree in Veterinary Technology from St. Petersburg College. That year, she became a Certified Veterinary Technician. After receiving a Certificate in Hospital Management and a Bachelor's Degree in Veterinary Technology Management, she achieved the designation of Certified Veterinary Practice Manager in 2009. In 2022, she completed and passed the exam to become a Certified Veterinary Business Leader. She is level two and Elite Fear Free Certified.

Erin is a member of both the Florida Veterinary Technician Association and the National Association of Veterinary Technicians in America. Erin lives in Palm Harbor, Florida with her fiance and their three sons, Kingston, Isaac, and Jordan. They also share their home with their dog, Gemma and cat, Roxanne.



Price: $279.00 USD