Continuing Education Credits

This course is applicable for 15 CE credits toward the continuing education requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association (VHMA).


Flexible Open Enrollment and the Activity Requirements

This course is designed to be as schedule friendly as possible as we understand it can be hard to fit interactive CE into an already busy life. Open enrollment allows students to enroll in this course at any time. Students can expect to be able to access their course with 48 hours of enrollment submission.

The participant is not expected to be online in the course at any specific times as there are no real time lectures. The instructor will respond to an assignment submission, or a forum question, within 48 hours, with extended time for holidays.

Activity Requirements:

In order to remain in the course, a student must post assignments for grading on a regular, frequent, basis. Module or final exams, or just logging into the course, does not meet this requirement. As long as the participant continues to make regular progress, course access time is not set to a specific deadline.

However, the course is not designed to take months to complete. If 60 days elapses without submitted assignment activity, the student will be removed from the course and graded as incomplete, as the lack of activity will indicate the student wishes to drop the course.

But What If Something Comes Up?:

There are times that students will have situations that interfere with their ability to work the course on a regular basis. In that case an email to VetMedTeam, as soon as such a situation arises, will allow us to work with the student to adjust the time frame. It all comes down to communication.


Course Focus - Learning Objectives - Completion Requirements

CVPM: Preparing for the Qualifying Examination is designed for participants who are actively preparing to sit the examination, those who are considering taking the examination at a future point, and individuals who although not planning on taking the exam wish to review and evaluate their management knowledge and skills.

This course is structured to assist you in assessing your strengths and weaknesses as they relate to veterinary practice management. This course covers each of the 5 areas addressed by the CVPM examination: Finance, Human Resources, Law and Ethics, Marketing, and Organization of the Practice.

The main focus of this course is not to earn the completion certificate but to utilize the reading content, graded assignments, and examinations to help you further your personal goals.

Upon completion of the course, the student will be able to:

  • outline the requirements for CVPM certification including the 5 management disciplines addressed in the certification exam
  • access personal strengths and weaknesses across the testing disciplines and initialize an individual study plan
  • strengthen comprehension and recall of management factors within each of the various disciplines
  • explain the development of good study habits and outline beneficial test preparation steps

Completion requirements:

Instructor Graded Assignments: Designed to help the participant evaluate and strengthen skills and knowledge across the 5 testing discplines

Full length practice exam including a scenario based exam Must be submitted with a score of 80% or better, multiple attempts

Course Survey

A certificate of completion is provided.


Technology Requirements

Reading content within the course is provided via PDF therefore the ability to download files and open PDFs is required.

It is recommended that participants utilize a program such as MS Word to create, and save, their assignment submission to their computer. Then the information can be pasted into the assignment submission area.


Participant Feedback

.... I also wanted to let you know that I took the CVPM exam last week and passed! Thank you so much – this course was really a huge help!

...I really was overwhelmed with the content I had to study for the cvpm test. This course really helped me navigate through and focus important content as well as point out my strengths and weaknesses

...I feel like I learned a lot. I liked that I could choose the assignment that I wanted to work on and did not have to go in order. Because I work full time and have other responsibilities this allowed me to be flexible but still complete everything in the allotted time period. The instructor's comments were helpful and kept me motivated to do my best work.

...I enjoyed taking this course and am glad I did! It helped me to pass my CVPM exam yesterday!

...I think the course provided a wide range of material in areas the office manager has to deal with. Until this course, I was not fully aware of the depth of information that needs to be known to achieve the VHMA certification in some of these areas. I have gained knowledge in each area that was covered, but, mostly in the legal areas. I am happy I took this course. It challenged me to learn and I appreciate the knowledge I have gained. I think I will benefit from every aspect of it.

...I liked that the assignment questions were from various areas so that you really could see areas where you needed to concentrate more effort or where you were more proficient..

...With each assignment, I found valuable information that will help me to be a more informed practice owner and soon to be CVPM.

...It opened up resources to me that I would normally have been unaware of and can bring into the practice for reference.


Course Instructor

Laura Conn, CVT, CVPMLaura Conn, CVT, CVPM

Laura grew up in Cheyenne, WY and started her career in veterinary medicine in 1988. She began her journey as a volunteer in a small animal and wildlife practice. Over the next 25 years, she held every position in a veterinary clinic, including receptionist, technician, and practice manager.

Laura attended Bel-Rea Institute of Animal Technology and received her degree as a Certified Veterinary Technician. In 2012, after completing a practice management program through St. Petersburg University, she earned the designation as a Certified Veterinary Practice Manager. Laura is currently working as a technician/practice manager for a mobile veterinary clinic.

In 2012, Laura started the Veterinary Technician Association of Cheyenne to encourage local technicians to share their knowledge and obtain further continuing education hours. Laura is a member of the Colorado Association of Certified Technicians, Veterinary Hospital Managers Association, and the Veterinary Technician Association of Cheyenne. She is married and has three daughters. Laura and her family are entertained by the daily antics of their labs Charlie and Le Doux.



Price: $249.00

This course is eligible for our 10% multi-course discount. To learn more about the discount, please visit the Multi-Course Discount page.

When enrolling in more than one course at a time, please indicate the preferred order of the courses. If desired, participants can start all courses at the same time. There is an area in the shopping cart to type in your preferences.

Practices may enroll individual team members. To learn how to assign a specific team member to a course, please visit the Assigning Students page.