Course Overview

How well a practice manages inventory affects patient care, team stress and the financial health of the practice. Consider: Have you ever reached for an item, but it was out of stock? Has the preferred treatment supply been "on order" when the need for the item is now? Or, do inventory items regularly expire before they can be used? Are sales representatives utilized to their full potential as an inventory resource? Are there too many hands in the proverbial inventory pot, yet nothing ever seems to add up and no one takes responsibility?

Inventory: It's the Basics That Count explains how to tame the inventory beast. This 3-week course will cover the basics of inventory management such as how to select an individual to oversee inventory as well as the processes involved. If you have ever wondered how to solve inventory problems and increase accountability and profitability, this course will provide all the "basics that count."

PLEASE NOTE: This course contains flash based Articulate presentations. iPhones and iPads are not natively flash compatible but if a flash compatible browser has been installed on the iPad the presentations will play correctly. This link Flash on iPads provides information on flash compatible browsers. The presentations may also be viewed on a Mac.


Continuing Education Credits

This course is applicable for 5 CE credits toward the continuing education requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association (VHMA).


Participation Access Parameters

This course runs continuously. Participants may enroll at any time. There are no real time sessions.

The design of this course allows each student to proceed based on individual schedule, as long as all assignments are submitted by the assignment submission deadline.

Each student's personal 3-week session will begin upon enrollment.


Course Content

This introductory 3-week course on inventory management provides the participant with an overview of the inventory system in a veterinary hospital setting. The material explores the basics of inventory management including general and controlled drug categories. The financial aspects will be covered including cost categories, pricing, billing, promotions and dispensing fees. Inventory system options will be also be reviewed.

Other components such as creating an Inventory Manager job description, working with industry representatives and shrinkage will be discussed as well.


Course Focus and Learning Objectives

Inventory: It's the Basics That Count is appropriate for all veterinary practice team members involved in inventory management who wish a fundamental understanding of the subject.

Upon completion of the course, the student will be able to:

  • Define inventory terminology
  • Distinguish between different types of inventory categories, including controlled drugs, and explain the components of each
  • Identify and evaluate the main considerations in inventory management, including the inventory manager position
  • Formulate a markup policy
  • Evaluate the economics of turnover and bulk purchases
  • Implement stronger and more beneficial relationships with sales representatives
  • Design tools for use within the practice



...Even though I have worked with inventory for over 20 years the course was a great reminder of things that get pushed to a lower priority in a busy hospital. When in fact it should be a very high priority.

...The information about the inventory turnovers, and how to calcualate them. Having the basic terminology was also helpful.

...Very comprenhensive course!

...I liked The differant Inventory management systems and the additional resources.

...I learned how to keep better control of the inventory. Starting a Central supply area was very helpful. I learned how to compute Inventory turnover, shelf life and average inventory

...The module presentations had good information that I will likely refer back to in the future.

...I liked the fact that I could take the modules and the quizzes on my own time when I found spare time within my work day.

...The formula for calculating inventory turnover is very useful.


Course Completion Requirements

Completed students are awarded a certificate of completion. Completion requirements include:

  • Instructor Graded Interactive Module Assignments: Designed to help the participant reinforce newly learned material

  • Instructor Graded Interactive Case Study Assignments: Designed to help the participant apply the newly learned skills and knowledge though patient and practice based scenarios

  • Examinations: All examinations must be submitted with a score of 80% or better

  • Course survey


Course Instructor

Leslie Lynette, RVT, CVPMLeslie Lynette, RVT, CVPM

Veterinary medicine is the career path that Leslie chose at a very young age. As a five-year-old child, she rescued baby rabbits from the family dog after it disrupted their nest. Leslie cared for the survivors and sent them on their way when they became stronger. This was the point at which Leslie knew what she wanted to do in life. After eighteen years of clinical experience in managing veterinary patient care as a Registered Veterinary Technician and Certified Veterinary Practice Manager, Leslie feels honored to be able to give back to the profession and to contribute to the development of colleagues in this field.

Leslie has had the opportunity to experience all areas of the veterinary practice. In 1995, Leslie completed an Associate in Applied Science in Veterinary Medical Technology and upon passing the NVTE became a Registered Veterinary Technician. After several years working in practice and a multitude of continuing education, hard work and training, she was given the designation as Practice Manager. In 2001, Leslie began working as the Hospital Administrator for a group of veterinarians that owned several practices, one of which being a 24 hour emergency care center. In 2008, Leslie earned the designation of Certified Veterinary Practice Manager. Leslie has a genuine passion for the advancement of training and education for managers, technicians, assistants and client support staff.

Leslie is married to her high school sweetheart and together they have one vivacious young daughter that keeps them on their toes. Leslie and her family recently lost their beloved dog Chloe after 15 years and now share their home with a curmudgeon old kitty named “Mr. Willis”. When not writing courses for VetMedTeam, Leslie enjoys boating on the lake, photography, stained glass design and spending time with her family.

Favorite Quote: “The definition of insanity is doing the same thing over and over again and expecting different results.” Albert Einstein



Price: $119.00