CREATING PRODUCTIVE, POSITIVE TEAM MEETINGS

 

 

Course Description

Educating and motivating team members, including yourself, is one of the most essential and rewarding activities that any veterinary hospital can undertake. While it may seem simplistic and obvious, educating and communicating with veterinary team members is an action that many hospitals do not take. For example, many hospital owners feel that they cannot afford to be closed for 2 hours twice a month to conduct employee training. Ask any veterinary management consultant, you can't afford NOT to do this, regardless of how it gets done.



Team Development: Creating Productive, Positive Team Meetings will provide any team member, owner or employee, with tools that are needed to get meetings at your practice on the right track. This course explains the benefits of team meetings, dealing with problems that may arise, and more importantly gives you the steps to creating productive, positive team meetings.



Team meetings are essential to help your employees or co-workers understand medical protocols, learn about medical conditions, and speak in a consistent, uniform manner when interacting with clients. However, another intangible benefit is one of the most valuable reasons to have properly handled team meetings; it is the relationship building that occurs between employees during the meeting.



This 2 week course is designed to help any member get team meetings started at your practice as well as get the most out of existing meetings. After completion of this course, the student will understand the necessary components of a meeting, and will be supplied with the tools to create your own meeting. Creating Productive, Positive Team Meetings will provide many examples and ideas of meetings that you can use in your practice. This course is great for any member of the team, regardless of position. However, if you are responsible for conducting meetings, then this course will prove invaluable.



PLEASE NOTE: This course contains flash based Articulate presentations. iPhones and iPads are not natively flash compatible but if a flash compatible browser has been installed on the iPad the presentations will play correctly. This link Flash on iPads provides information on flash compatible browsers. The presentations may also be viewed on a Mac.

 

Learning Objectives

Upon completion of the course, the student will be able to:

  • Recognize the importance of holding regularly scheduled meetings and their impact on practice viability and team morale
  • Prepare and facilitate different types of meetings
  • Understand the emotional effects of positive vs. negative meetings
  • Develop an agenda that can be used repeatedly
  • Create meeting ground rules
  • Identify and use resources that are already available
  • Implement team-building and other great ideas that bring fun into the meeting

 

Course Content

This 2 week course covers the components of a meeting, how to plan effective meetings, and developing the purpose of a meeting. It also provides information on meeting types and the impact of a good or a bad meeting. The various personalities on your team may exhibit during a meeting is discussed as well as effective ways to work with those personalities.

In addition, this course reviews the structure of meetings, rules, tips, and great topic ideas.

 

Required Materials

No additional materials required - all course content is online.

 

Testimonials

...The modules were straight forward and easy to navigate. I liked that the assignments were very thought provoking and have led to many ideas already to improve our team meetings.

...I liked that the assignments made you apply the concepts learned - they helped you make realistic plans to implement in your practice. Also, it was very nice to post questions when I needed more in-depth information. My instructor was great at answering those questions.

...The presenter was knowlegeable about the material and gave good feedback on posted assignments. It was a good review to think about the "types" of people in meetings and how to manage those appropriately.

...The assignments made me think out specifics as they relate to my own team meetings, which was beneficial. Overall the course exceeded my expectations.

...I needed to view team meetings as positive, teambuilding, and benefical. This class has renewed my outlook.

...the ideas on how to show the employer the benefits of having staff meetings. I think I should be able to convince him now that shutting the doors will not cost him thousands of dollars

...I enjoyed the slideshows and that the instructor did not let students coast through the course but kept in contact and made comments on the turned in assignments.

 

Student Login Requirements

VetMedTeam courses are asynchronous - they do not contain real time components. Students log in while a course is in session at times convenient to personal schedules.



PLEASE NOTE: This course contains flash based Articulate presentations. iPhones and iPads are not natively flash compatible but if a flash compatible browser has been installed on the iPad the presentations will play correctly. This link Flash on iPads provides information on flash compatible browsers. The presentations may also be viewed on a Mac.

 

Course Completion Requirements

  • Completion of all discussion and homework assignments
  • Grade of 80% or better on any examinations
  • Submission of the course survey


The assignments in this course are designed to be practical and effective and utilize the veterinary prarctice environment.

 

Recommended Student Criteria

This course is appropriate for any member of the veterinary practice team who seeks to have an understanding of the topics covered.

The assignments in this course are designed to be practical and effective and utilize the veterinary prarctice environment.

 

Continuing Education Credits

This course is applicable for 5 CE credits toward the continuing education requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association (VHMA).

 

Course Writer

Donna Bauman, BS, CVPM - Visions Veterinary Consulting

 

Upcoming Sessions

 

Pricing

Price: $88.00

Students may enroll in this course after it has begun, up to the enrollment deadline date. Participants who enroll after the start date do not miss out on any components of the course. There are no real time sessions. The design of this course allows each student to proceed based on individual schedule, as long as all assignments are submitted by the assignment submission deadline.

 

In addition, you many use your MERIAL® Rewards Visa® Prepaid Card to pay for courses. If you are not enrolled in the MERIAL Rewards program, ask your Merial Sales Representative or call 1-800-307-7000. If you do not have enough points and wish to supplement your payment with another card, please write to CE@VetMedTeam.com.

 

VetMedTeam 2014