Educating and motivating team members, including yourself, is one of the most essential and rewarding activities that any veterinary hospital can undertake. While it may seem simplistic and obvious, educating and communicating with veterinary team members is an action that many hospitals do not take. For example, many hospital owners feel that they cannot afford to be closed for 2 hours twice a month to conduct employee training. Ask any veterinary management consultant, you can't afford NOT to do this, regardless of how it gets done.
Team Development: Creating Productive, Positive Team Meetings will provide any team member, owner or employee, with tools that are needed to get meetings at your practice on the right track. This course explains the benefits of team meetings, dealing with problems that may arise, and more importantly gives you the steps to creating productive, positive team meetings.
Team meetings are essential to help your employees or co-workers understand medical protocols, learn about medical conditions, and speak in a consistent, uniform manner when interacting with clients. However, another intangible benefit is one of the most valuable reasons to have properly handled team meetings; it is the relationship building that occurs between employees during the meeting.
This 2 week course is designed to help any member get team meetings started at your practice as well as get the most out of existing meetings. After completion of this course, the student will understand the necessary components of a meeting, and will be supplied with the tools to create your own meeting. Creating Productive, Positive Team Meetings will provide many examples and ideas of meetings that you can use in your practice. This course is great for any member of the team, regardless of position. However, if you are responsible for conducting meetings, then this course will prove invaluable.
PLEASE NOTE: This course contains flash based Articulate presentations. iPhones and iPads are not natively flash compatible but if a flash compatible browser has been installed on the iPad the presentations will play correctly. This link Flash on iPads provides information on flash compatible browsers. The presentations may also be viewed on a Mac.